Doudou Bear
(hereinafter referred to as "the Company") will process the personal information of the
Company's service users, business partners such as port installers, the Company's employees, and all
other related parties in accordance with the following "Privacy Policy" ( hereinafter referred to as
"this Policy")
. In order to protect user information, we will comply with the Personal Information
Protection Act (hereinafter referred to as the "Personal Information Protection Act"), the
guidelines of various ministries and agencies, and other relevant laws and regulations.
This policy applies to the use of shared travel services and other services operated by
the Company (collectively referred to as "our services").
Personal information refers to "personal information" as defined in the Personal
Information Protection Act, and includes the following:
・Address, name, telephone number, date of birth, age,
gender, email address, driver's license information, credit card information, information that the
Company separately requests for personal identification , or other information that can identify a
specific individual.
Usage Information means any information related to the use of the Services, including
the following:
・Information about the content, history, and status of your
use of the Services, such as the content of the Services you use, location information, date and
time of use, the number of times you use the Services, and your actions when using the Services
(this information includes information about the type of mobile phone or smartphone you use, IP
address, browser language, browser type, location information, access logs, and other information
about your usage).
・Photos, comments, and other information posted when using
the Services.
・Information about the payment status of the Services.
We collect personal information and use information (hereinafter referred to as
"obtained information") in the following ways: In addition, when obtaining information, the Company
will do so in a fair manner and will not use false or other illegal means.
・We will collect information in this service through your
own input.
・We will ask you to provide us with information by email,
mail, paper, telephone, electromagnetic means (including submitting image data using the application
function provided by the Company, providing information by reading IC chips), etc.
・When you use or view this service, we may collect your
history.
We may collect this information directly or indirectly in the course of your
relationship with our company, such as through transactions with our company (including
consideration for transactions), employment for our company (including consideration for
employment), etc.
Personnel of the Company who are engaged in the management and use of acquired
information will strictly manage the acquired information and do their utmost to handle the acquired
information in the performance of their duties to prevent illegal access, loss, leakage, tampering,
etc. of personal information.
We will use the acquired information within the purpose of use notified to you when
acquiring/collecting the information or within the scope of the following purposes of
use.
・Provide services (including the use of
micro-transportation
bike
s, grasp
bike
location information, implement service measures, etc.)
・Contact and provide information on various matters related
to the services
・Perform and confirm billing and payment related to the
services
・Survey and analyze the use of the services, etc.
・Improve and perfect the service content to make it more
satisfactory, or develop new services
・Survey satisfaction with the services
・Send survey cooperation rewards, etc. ・
For marketing purposes, such as providing information and notifications about services,
new services, and various other services (including displaying advertisements optimized for service
users)
・Services, New Services, and Partners - Provide information
and notifications related to our company's services and various other services
・
Solve problems that arise in the operation of this service
・
Prevent fraud that hinders the normal operation of this service
・
Information about port installers for purposes related to the installation and use
of ports, payment, and other purposes related to the provision of this service
・
Information about employees, business partners, etc. for the management of employees,
business partners, etc., and other necessary business purposes that we will notify or announce
separately
・
For research (including research on this service, new services, and research on
services provided by third parties that conduct research together with our company);
・
Provide to a third party for other purposes related to the above purposes or with the
consent of the individual (however, provision to a third party will be in accordance with the
provisions of the next item).
We will provide personal information of users of this service (including personal
information included in usage information) to third parties in the following cases:
- When cooperating with national or local government agencies or those commissioned by
them to carry out duties prescribed by law (including carrying out joint ventures with national or
local government agencies, or carrying out ventures commissioned by national or local government
agencies)
- When providing to universities or research institutions for joint research
- When providing to insurance companies, external research institutions, and other third
parties who work with us on safety measures, in order to consider measures to prevent recurrence and
other safety measures in the event of an accident occurring in connection with the use of this
service or for other safety measures
When we partner with a third party to carry out marketing, business development, etc.
When providing personal information to a business partner for joint marketing and business
development (including provision for the purpose of delivering advertisements for products and
services offered by the business partner)
When providing personal information to the extent necessary to report the status of our
business to parties involved in our business (including port owners and managers) and our
shareholders and other funders
When business succession, including personal information, occurs due to merger, company
split, business transfer, or other reasons
When we entrust all or part of the handling of personal information to a third party
within the scope necessary to achieve the purpose of use
When providing personal information to a third party is permitted by law for other
reasons.
We collect information automatically generated when users access the service, such as IP
address, browser type, and browser language.
This information will be used to analyze the user environment, provide better services,
and prevent fraudulent activities that disrupt the normal provision of services.
We may collect device information, such as personal device identification information.
This information will be used to provide you with better services and prevent any
fraudulent activities that may interfere with the normal provision of services.
We may process personal information into pseudonymized information (meaning
"pseudonymized information" as defined in the Personal Information Protection Act, hereinafter the
same) from which individual customers cannot be identified and use such information.
When the Company generates pseudonymized information based on your personal information
during the provision of services, it will generate pseudonymized information by deleting data items
that cannot identify individuals or summarizing the information by replacing it with a random
character string.
We will handle pseudonymized information appropriately within the scope of the purposes
described in this policy.
We may change your registered personal information if any of your personal information
changes that may prevent you from using the Services or making your request, such as the name of
your city, town or village, zip code, the name of your financial institution or the expiration date
of your credit card.
We will securely store the collected information on servers in an environment that is
not accessible to general users and make every effort to prevent unauthorized access, loss,
destruction, forgery or disclosure of the information.
The Company shall not be held responsible for any losses caused to users due to
negligence not caused by the Company.
Please keep your personal information properly to prevent it from being lost, forgotten
or known by a third party.
We will do our best to improve this policy appropriately and may change it at any time
as necessary. In addition, if there are changes to matters in this policy that require individual
consent under the law, the revised policy will apply to customers who have already consented.
Please review the latest version of this policy before using our services.
You may request the Company to disclose, correct or stop using your personal information
in accordance with the provisions of the Personal Information Protection Act.